Head of Debt Collections at Moniepoint Inc – Lagos, Nigeria

Item	Details
Company	Moniepoint Inc
Location	Lagos, Lagos State
Employment Type	Full-Time (Business Operations)
Salary	Not specified by the employer
Qualification	Bachelor’s Degree in a Relevant Field
Experience	Minimum of 7 years in credit/debt recovery, including senior leadership of a recovery function
Application Deadline	Not specified by the employer
Number of Openings	Not specified

About This Opportunity

Moniepoint Inc is hiring a Head of Debt Collections for its Business Operations function in Lagos, and the vacancy is live on the company’s official careers site. This is a senior leadership role with a clear mandate: build and run the framework Moniepoint uses to recover overdue loans across its business and consumer lending books, while keeping losses on defaulted loans as low as possible. The portfolio runs from high-volume digital retail loans to large corporate facilities, so the successful candidate will need both litigation-led recovery experience and modern, analytics-driven collections experience. The post also involves setting up the collections unit itself — its structure, systems and people — and reporting recovery performance to senior management. It will suit an experienced credit recovery leader with at least seven years in the field, national exposure, and a strong grasp of Nigerian debt recovery law and banking regulation. No closing date is stated, so qualified candidates should apply promptly.

Key Responsibilities

• Build a collections framework segmented by product type, loan size and stage of delinquency, covering everything from early, soft collections through to legal recovery, restructuring and write-off routes.
• Design the structure of the collections unit, hire strong talent into it, and put in place the systems it needs to operate at scale, including collections management systems, tracking dashboards and dialer tools.
• Lead the department’s legal recovery work, whether handled in-house or through external lawyers, making sure every step complies with financial regulations and debt collection laws.
• Handle senior-level engagement with outside parties such as law enforcement agencies, regulators and external counsel, to speed up the resolution of non-performing loans.
• Create incentive and performance structures — targets, key performance indicators and commission or fee arrangements — for the collections and recovery network, to improve both the recovery rate and the cost of collecting.
• Keep training and developing the collections and recovery network so its skills stay aligned with the collections strategy and industry best practice.
• Own the reporting of collections and recovery performance to senior management, covering recovery rate, cost of recovery and portfolio-level loss trends, and feed recommendations into credit committee decisions on write-offs and restructuring.
• Work with the credit, legal, risk and finance teams so collections activity supports underwriting standards and the wider portfolio strategy.

Requirements And Qualifications

• Bachelor’s degree in a relevant field.
• A minimum of 7 years of experience in credit and debt recovery, including senior leadership of a recovery function handling high-value non-performing loans.
• Demonstrated experience in both high-ticket, corporate recovery (litigation-led and relationship-driven) and high-volume digital and retail collections (analytics-led and technology-enabled).
• Strong working knowledge of debt recovery laws, banking regulations and court procedures in Nigeria.
• Familiarity with digital collections infrastructure and methods, including dialer and CRM systems, SMS, USSD and app-based reminders, propensity-to-pay scoring and behavioural segmentation for low-ticket, high-volume portfolios.- Demonstrated experience designing, building or scaling a recovery or collections function, including organisational design, systems and process build-out, and team hiring.
• Proven experience overseeing recovery operations with national coverage, including a strong network of legal counsel and law enforcement contacts across all six geo-political zones in Nigeria.
• Excellent negotiation, problem-solving and decision-making skills.
• Strong analytical skills, with the ability to interpret financial and portfolio data and use it to guide recovery strategy.
• Relevant skills named in the advert: loan recovery and collections strategy, credit risk management, data analytics, propensity scoring and portfolio reporting, digital collections tools and automation, negotiation and conflict resolution, people and performance management, and organisational design.

Salary And Benefits

Salary: Not specified by the employer. No salary figure is stated in the official advert. Moniepoint states that the successful candidate will receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits. The advert also highlights its people-first, learning-focused culture.

How To Apply

1. Open the official vacancy page on Moniepoint’s careers site using the link below.
2. Read the full advert and confirm you meet the degree and experience requirements.
3. Prepare your CV, making your recovery leadership experience and national coverage clear.
4. Use the application route on the official listing page to submit your application.
5. Apply here: https://moniepoint.com/careers/roles/4609653101

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Our Tips For This Role

• Lead with the minimum the advert sets: a Bachelor’s degree in a relevant field and a minimum of 7 years in credit and debt recovery, including senior leadership of a recovery function handling high-value non-performing loans.
• Prove both recovery worlds: the advert asks for high-ticket, corporate recovery that is litigation-led and relationship-driven, and high-volume digital and retail collections that are analytics-led and technology-enabled — give evidence from each side.
• Make your national coverage explicit: the role oversees recovery operations with national coverage, including a network of legal counsel and law enforcement contacts across all six geo-political zones in Nigeria.
• Show you have built a function, not only run one: organisational design, systems and process build-out, and team hiring are stated requirements, as are collections management systems, tracking dashboards and dialer tools.
• Apply promptly through the official careers page: no closing date is stated, and the listing can be withdrawn at any time.

About Moniepoint Inc

Moniepoint Inc is one of Nigeria’s best-known fintech companies and describes itself as Africa’s all-in-one financial platform. According to its official careers site, it helps 20 million businesses and individuals access payments, banking, credit, cross-border and business management tools each month. It is Nigeria’s largest merchant acquirer, powering most of the country’s point-of-sale transactions, and states that it processes over $250 billion in digital payment transaction value annually. Its lending activities, which this role supports, serve businesses and consumers across Nigeria. Moniepoint recruits through its own careers site at moniepoint.com, where this vacancy was listed live at verification.

Frequently Asked Questions

What is the application deadline for the Head of Debt Collections role?
The employer has not specified a deadline. The vacancy was live on Moniepoint’s official careers site on 3 November 2026, and candidates should apply early because the listing can be withdrawn at any time.

How much experience does Moniepoint require for this role?
A minimum of 7 years in credit and debt recovery, including senior leadership of a recovery function handling high-value non-performing loans.

What qualification do I need?
A Bachelor’s degree in a relevant field, plus strong knowledge of Nigerian debt recovery laws, banking regulations and court procedures.

Where is the role based?
Lagos, Nigeria, in the Business Operations function. The listing does not describe it as remote or hybrid.

How much is the salary?
No figure is specified by the employer. The advert states only that the package includes an attractive salary, pension, health insurance, an annual bonus and other benefits.

Verified on 11 November 2026 — the official advert and application link were checked on this date.

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